In order to offer our customers the most satisfactory service possible, we believe that e-mail communication is best. Telephone support does not give us the proper amount of time to investigate customer questions and issues, nor to make tests if needed. Based on this, Fingertips Market recommends contacting us via e-Mail with your support questions. We will always reply within one business day, if you have a question that is sent in after hours or on Saturday/Sunday, we will our best to reply it on the next business day.
Your overall satisfaction with our company and staff is our number one goal. We eat, sleep, and breathe customer service, and constantly work to improve our products and services.
Errors and Omissions
Fingertips Market makes every effort to ensure the accuracy of the information published in our advertisements and on our Web site. However, the documents and graphics published on this site may contain technical inaccuracies or typographical errors. Fingertips Market makes no representations about the suitability of the information and graphics presented on this site.
All such documents and graphics are provided "as is" without warranty of any kind. If an error is made and a product is listed at an incorrect price, Fingertips Market shall maintain the right to refuse or cancel an order that is placed at the incorrect price. Products and packaging depicted on the Web site may differ from stock available at the time of shipment. Fingertips Market reserves the right to make a product substitution, using an equivalent item if necessary.
All the items here are personnally selected and purchased by our lovely sisters in US. However, we are sternly agree that we are not affliate with the brands/ products selling in here and therefore shall not be liable for any damage nor risk carry out by the brands/ products. Any warranty issue should be directed to the agent/ principle of the products not us.
Reservation
Only 3 days reservation is allowed and the item shall be opened to others if there is no 50% booking payment received.
Payment
Please be informed that our payment term is 50% upon the booking and another 50% after the item safely reached in Malaysia by our beloved sister or upon 'cash on delivery' service.
We do offer 'cash on delivery' only for our customer in Klang Valley.
You will be given payment method and bank account during your reservation.
Back out
Back out customer shall not be entertained in future. Please ensure your name not in our list.
Kindly be reminded that once you have placed the reservation you are automaticly binded with our term and condition here. Therefore, we would appreacite if you could read our term and condition before placing any order.
After all what..
We want you to be happy with your purchase!
Thank you
Love,
Fingertipsmarket
